Sage experienced a minor incident on August 7, 2026 affecting Banking Service and Sage Sole Trader, lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Banking ServiceSage Sole Trader
Update timeline
- investigating Aug 07, 2026, 01:14 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Aug 07, 2026, 01:41 PM UTC
We have identified an issue preventing UK customers from onboarding and reauthenticating Monzo Business bank accounts. The product/service affected is: - Sage Sole Trader We are currently investigating.
- monitoring Aug 07, 2026, 03:12 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Aug 10, 2026, 03:08 PM UTC
The issue is resolved and the service is available and performing as expected.