Sage incident

Sage Intacct - Degraded Performance

Minor Resolved View vendor source →

Sage experienced a minor incident on July 27, 2026 affecting Sage Intacct, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 12:59 PM UTC
Resolved
Jul 27, 2026, 01:16 PM UTC
Duration
17m
Detected by Pingoru
Jul 27, 2026, 12:59 PM UTC

Affected components

Sage Intacct

Update timeline

  1. investigating Jul 27, 2026, 12:59 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. resolved Jul 27, 2026, 01:16 PM UTC

    We have identified an issue that was preventing a small subset of customers in North and Central America from accessing the service. The issue is now resolved and the service is available and performing as expected.