Sage experienced a minor incident on June 8, 2026 affecting Sage Sole Trader, lasting 9d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 08, 2026, 10:35 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 08, 2026, 10:57 AM UTC
An issue has been identified affecting Android in-app purchase subscriptions in Europe, impacting both new subscriptions and renewals. We are currently investigating.
- identified Jun 08, 2026, 02:05 PM UTC
We are continuing to investigate the issue. We appreciate your patience as we work to resolve this issue
- identified Jun 09, 2026, 08:59 AM UTC
We are continuing to investigate the cause of the issue. Thank you for your patience while we work towards a resolution.
- identified Jun 12, 2026, 04:14 PM UTC
We are continuing to investigate. We appreciate your patience and we will let you know as soon as this issue is resolved.
- identified Jun 15, 2026, 03:54 PM UTC
We are actively investigating the cause of the issue and appreciate your patience as we work to resolve it.
- resolved Jun 17, 2026, 02:33 PM UTC
This issue is resolved. All services continue to perform as expected.