Sage experienced a minor incident on March 26, 2026 affecting Brightpearl and Making Tax Digital (MTD) and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 26, 2026, 12:33 PM UTC
We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions)- -Making Tax Digital (MTD) -Sage X3 (Single Tenant) -Sage 200 Standard (UKI) -Sage 200 Professional SPC (UKI) -Sage 50 UK -Brightpearl -Sage Intacct Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
- monitoring Mar 26, 2026, 01:53 PM UTC
Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products. We will continue to monitor closely.
- resolved Mar 27, 2026, 03:03 PM UTC
The issue is resolved and the service continues to perform as expected.