Sage incident

Sage Intacct - Partial Outage

Minor Resolved View vendor source →

Sage experienced a minor incident on September 28, 2026 affecting Sage Intacct and Sage Intacct and 1 more component, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 08:11 AM UTC
Resolved
Sep 28, 2026, 04:28 PM UTC
Duration
8h 16m
Detected by Pingoru
Sep 28, 2026, 08:11 AM UTC

Affected components

Sage IntacctSage IntacctSage IntacctSage Intacct

Update timeline

  1. investigating Sep 28, 2026, 08:11 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. identified Sep 28, 2026, 08:36 AM UTC

    We identified a global issue preventing customers from seeing their financial charts and graphs, including Profit & Loss reports, dashboard visualisations, and General Ledger reporting. All other product functionality is working as expected. We are currently investigating.

  3. resolved Sep 28, 2026, 04:28 PM UTC

    The issue is resolved and the service is available and performing as expected.