Sage incident

Sage Identity Service - Degraded Performance

Resolved after 21 minutes, affecting Sage ID and Sage ID and 1 more, on September 1, 2026.

resolved Sep 01, 2026, 04:13 PM UTC

We identified that earlier today there was an issue preventing global customers from logging into all services and products. The issue is now resolved and the service is available and performing as expected.

Started
Sep 01, 2026, 03:51 PM UTC
Resolved
Sep 01, 2026, 04:13 PM UTC
Duration
21m
Detected by Pingoru
Sep 01, 2026, 03:51 PM UTC

Affected components

Sage IDSage IDSage IDSage IDSage ID

Update timeline

  1. investigating Sep 01, 2026, 03:51 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. resolved Sep 01, 2026, 04:13 PM UTC

    We identified that earlier today there was an issue preventing global customers from logging into all services and products. The issue is now resolved and the service is available and performing as expected.

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