Sage incident

E-invoicing France - invoicing France

Resolved after 1 day 2 hours, affecting E-invoicing France, on August 27, 2026.

monitoring Aug 27, 2026, 10:06 AM UTC

We identified an issue that was affecting the E-Invoicing onboarding workflow. The issue affected onboarding requests and caused the final customer registration status to take longer than usual to be completed. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
Aug 27, 2026, 10:06 AM UTC
Resolved
Aug 28, 2026, 12:34 PM UTC
Duration
1d 2h
Detected by Pingoru
Aug 27, 2026, 10:06 AM UTC

Affected components

E-invoicing France

Update timeline

  1. monitoring Aug 27, 2026, 10:06 AM UTC

    We identified an issue that was affecting the E-Invoicing onboarding workflow. The issue affected onboarding requests and caused the final customer registration status to take longer than usual to be completed. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  2. resolved Aug 28, 2026, 12:34 PM UTC

    The issue is resolved and the service continues to perform as expected.

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