Sage incident

Brightpearl - Degraded Performance

Resolved after 1 hour 12 minutes, affecting Brightpearl and Brightpearl and 1 more, on August 25, 2026.

monitoring Aug 25, 2026, 03:44 PM UTC

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
Aug 25, 2026, 03:23 PM UTC
Resolved
Aug 25, 2026, 04:36 PM UTC
Duration
1h 12m
Detected by Pingoru
Aug 25, 2026, 03:23 PM UTC

Affected components

BrightpearlBrightpearlBrightpearlBrightpearl

Update timeline

  1. investigating Aug 25, 2026, 03:23 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring Aug 25, 2026, 03:44 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  3. resolved Aug 25, 2026, 04:36 PM UTC

    The issue is resolved and the service continues to perform as expected.

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