Resolved after 21 minutes, affecting MTD ITSA, on August 21, 2026.
We identified an issue where customers in the UK experienced failed requests when attempting to retrieve the personal tax information. The issue is resolved and the service is available and performing as expected.
Affected components
MTD ITSA
Update timeline
- investigating Aug 21, 2026, 09:21 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- resolved Aug 21, 2026, 09:42 AM UTC
We identified an issue where customers in the UK experienced failed requests when attempting to retrieve the personal tax information. The issue is resolved and the service is available and performing as expected.
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