Resolved after 5 hours 56 minutes, affecting Brightpearl, on August 20, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Aug 20, 2026, 08:00 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Aug 20, 2026, 08:19 AM UTC
We are investigating an issue impacting customers in Europe where customers are experiencing intermittent errors on some Brightpearl pages such as order creating. We are currently investigating.
- monitoring Aug 20, 2026, 08:42 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Aug 20, 2026, 01:57 PM UTC
The issue is resolved and the service continues to perform as expected.
Your product runs on more than Sage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services