Sage incident

Sage Intacct - Operational

Resolved after 5 hours 27 minutes, affecting Sage Intacct, on August 7, 2026.

monitoring Aug 07, 2026, 04:56 PM UTC

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
Aug 07, 2026, 03:39 PM UTC
Resolved
Aug 07, 2026, 09:07 PM UTC
Duration
5h 27m
Detected by Pingoru
Aug 07, 2026, 03:39 PM UTC

Affected components

Sage Intacct

Update timeline

  1. investigating Aug 07, 2026, 03:26 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Aug 07, 2026, 03:39 PM UTC

    We identified an issue where customers in North America are experiencing degraded performance when using the application. We are currently investigating.

  3. monitoring Aug 07, 2026, 04:56 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved Aug 07, 2026, 09:07 PM UTC

    The issue is resolved and the service is available and performing as expected.

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