Resolved after 17 hours 1 minute, affecting Brightpearl and Brightpearl and 1 more, on August 3, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Aug 03, 2026, 03:52 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Aug 03, 2026, 04:02 PM UTC
We have identify a global issue preventing customers from creating or modifying sales orders. Customers are being presented with a message: "Error 403". All other product functionalities are performing as expected. We are currently investigating.
- monitoring Aug 03, 2026, 04:41 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Aug 04, 2026, 08:53 AM UTC
The issue is resolved and the service continues to perform as expected.
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