Sage experienced a minor incident on April 30, 2026 affecting Sage Intacct, lasting 19h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Sage Intacct
Update timeline
- monitoring Apr 30, 2026, 02:03 AM UTC
Earlier today we identified an issue preventing student users in the USA from importing files within the learning feature. All other product functionalities were performing as expected for all customers. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Apr 30, 2026, 09:06 PM UTC
The issue is resolved and the service continues to perform as expected.