Resolved after 19 hours 2 minutes, affecting Sage Intacct, on April 30, 2026.
Earlier today we identified an issue preventing student users in the USA from importing files within the learning feature. All other product functionalities were performing as expected for all customers. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- monitoring Apr 30, 2026, 02:03 AM UTC
Earlier today we identified an issue preventing student users in the USA from importing files within the learning feature. All other product functionalities were performing as expected for all customers. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Apr 30, 2026, 09:06 PM UTC
The issue is resolved and the service continues to perform as expected.
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