Sage incident

Brightpearl - Operational

Minor Resolved View vendor source →
Started
Apr 29, 2026, 12:52 PM UTC
Resolved
Apr 30, 2026, 10:02 AM UTC
Duration
21h 9m
Detected by Pingoru
Apr 29, 2026, 12:52 PM UTC

Affected components

Brightpearl

Update timeline

  1. investigating Apr 29, 2026, 12:52 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 29, 2026, 01:17 PM UTC

    We have identified an issue causing customers in Europe to experience intermittent errors when using the service. We are currently investigating.

  3. monitoring Apr 29, 2026, 02:04 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved Apr 30, 2026, 10:02 AM UTC

    The issue is resolved and the service continues to perform as expected.

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