Resolved after 21 hours 9 minutes, affecting Brightpearl, on April 29, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Brightpearl
Update timeline
- investigating Apr 29, 2026, 12:52 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Apr 29, 2026, 01:17 PM UTC
We have identified an issue causing customers in Europe to experience intermittent errors when using the service. We are currently investigating.
- monitoring Apr 29, 2026, 02:04 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Apr 30, 2026, 10:02 AM UTC
The issue is resolved and the service continues to perform as expected.
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