Sage incident

Banking Service - Partial Outage

Started
Apr 29, 2026, 08:44 AM UTC
Resolved
Ongoing
Duration
● 4d 15h
Detected by Pingoru
Apr 29, 2026, 08:44 AM UTC

Affected components

Banking ServiceSage Business Cloud Accounting (UKI)Sage Intacct

Update timeline

  1. investigating Apr 29, 2026, 08:44 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 29, 2026, 08:58 AM UTC

    We have identified that customers in the UK are unable to onboard and re-authenticate with Santander Corporate Bank. Customers observe the Santander Bank login screen continues to spin but never completes the on-boarding/re-authentication. The products/services impacted: -Sage 50 Accounts -Sage Business Cloud Accounting UKI -Sage Intacct -Sage 200 Standard UKI -Sage 200 Professional We are currently investigating.

  3. identified Apr 29, 2026, 03:53 PM UTC

    We have identified the cause of the issue and are working on a fix. We apologise for any inconvenience this might cause.

Looking to track Sage downtime and outages?

Pingoru polls Sage's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Sage reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Sage alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Sage for free

5 free monitors · No credit card required