Sage experienced a minor incident on April 29, 2026 affecting Sage 50 and Sage 50 Accounts and 1 more component, lasting 6d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 29, 2026, 08:32 AM UTC
We have identified that customers in the UK, Ireland and ZA are getting an error message when trying to use the email functionality on the following products: -Sage 50 Accounts UK -Sage 50 Payroll UK -Sage 50 Payroll Ireland -Sage 50c ZA -Sage Pastel Payroll We are currently investigating.
- investigating Apr 30, 2026, 11:09 AM UTC
We are continuing to investigate the cause of the issue. We apologise for any inconvenience this may cause.
- resolved May 05, 2026, 08:37 AM UTC
Le problème est résolu et le service continue de fonctionner comme prévu. ----------------------------------- The issue is resolved and the service continues to perform as expected.