Sage incident

E-invoicing France - Degraded Performance

Resolved after 4 days 4 hours, affecting E-invoicing France, on July 31, 2026.

monitoring Aug 03, 2026, 03:40 PM UTC

The service continues to perform as expected. Avoiding a reoccurrence is our priority as we continue to closely monitor the service.

Started
Jul 31, 2026, 08:16 AM UTC
Resolved
Aug 04, 2026, 12:50 PM UTC
Duration
4d 4h
Detected by Pingoru
Jul 31, 2026, 08:16 AM UTC

Affected components

E-invoicing France

Update timeline

  1. investigating Jul 31, 2026, 08:16 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Jul 31, 2026, 08:36 AM UTC

    We have identified that customers in France are experiencing intermittent issues on E-reporting submissions and invoicing. We are currently investigating.

  3. monitoring Jul 31, 2026, 03:09 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service

  4. monitoring Aug 03, 2026, 03:40 PM UTC

    The service continues to perform as expected. Avoiding a reoccurrence is our priority as we continue to closely monitor the service.

  5. resolved Aug 04, 2026, 12:50 PM UTC

    The issue is resolved and the service continues to perform as expected.

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