Sage incident

Sage RTX (EU) - RTX

Resolved after 6 hours 22 minutes, affecting Sage Business Cloud Payroll and Sage RTX (EU), on July 30, 2026.

resolved Jul 30, 2026, 04:14 PM UTC

The issue is resolved and the affected services are available and performing as expected.

Started
Jul 30, 2026, 09:52 AM UTC
Resolved
Jul 30, 2026, 04:14 PM UTC
Duration
6h 22m
Detected by Pingoru
Jul 30, 2026, 09:52 AM UTC

Affected components

Sage Business Cloud PayrollSage RTX (EU)

Update timeline

  1. investigating Jul 30, 2026, 09:52 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. identified Jul 30, 2026, 10:12 AM UTC

    We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs). The products/services affected are: - Sage RTX (EU) - Sage Business Cloud Payroll We are engaged with third-party, Revenue Online Service (ROS), waiting for updates.

  3. resolved Jul 30, 2026, 04:14 PM UTC

    The issue is resolved and the affected services are available and performing as expected.

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