Sage incident

Sage Intacct - Degraded Performance

Resolved after 17 minutes, affecting Sage Intacct, on July 27, 2026.

resolved Jul 27, 2026, 01:16 PM UTC

We have identified an issue that was preventing a small subset of customers in North and Central America from accessing the service. The issue is now resolved and the service is available and performing as expected.

Started
Jul 27, 2026, 12:59 PM UTC
Resolved
Jul 27, 2026, 01:16 PM UTC
Duration
17m
Detected by Pingoru
Jul 27, 2026, 12:59 PM UTC

Affected components

Sage Intacct

Update timeline

  1. investigating Jul 27, 2026, 12:59 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. resolved Jul 27, 2026, 01:16 PM UTC

    We have identified an issue that was preventing a small subset of customers in North and Central America from accessing the service. The issue is now resolved and the service is available and performing as expected.

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