Sage incident

Sage 200 Standard (UKI) - Degraded Performance

Resolved after 1 day 21 hours, affecting Sage 200 Standard (UKI), on April 28, 2026.

investigating Apr 30, 2026, 09:41 AM UTC

We are continuing to investigate the reported performance issue. We apologise for any inconvenience this may cause.

Started
Apr 28, 2026, 05:27 PM UTC
Resolved
Apr 30, 2026, 03:02 PM UTC
Duration
1d 21h
Detected by Pingoru
Apr 28, 2026, 05:27 PM UTC

Affected components

Sage 200 Standard (UKI)

Update timeline

  1. investigating Apr 28, 2026, 05:27 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 28, 2026, 05:43 PM UTC

    We have identified an issue where European customers are experiencing performance degradation. We are currently investigating.

  3. investigating Apr 30, 2026, 09:41 AM UTC

    We are continuing to investigate the reported performance issue. We apologise for any inconvenience this may cause.

  4. resolved Apr 30, 2026, 03:02 PM UTC

    The issue is resolved and the service is available and performing as expected.

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