Sage experienced a minor incident on April 28, 2026 affecting AutoEntry and AutoEntry and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
AutoEntryAutoEntryAutoEntryAutoEntryAutoEntry
Update timeline
- resolved Apr 28, 2026, 10:42 AM UTC
Earlier today we identified an issue that prevented Desktop Sync App customers from using the service integrations. Customers were presented with the error message: "The operation has timed out”. The issue is now resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.