Sage incident

AutoEntry - Core

Resolved on April 28, 2026, affecting AutoEntry and AutoEntry and 1 more.

resolved Apr 28, 2026, 10:42 AM UTC

Earlier today we identified an issue that prevented Desktop Sync App customers from using the service integrations. Customers were presented with the error message: "The operation has timed out”. The issue is now resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.

Started
Apr 28, 2026, 10:42 AM UTC
Resolved
Apr 28, 2026, 10:42 AM UTC
Duration
–
Detected by Pingoru
Apr 28, 2026, 10:42 AM UTC

Affected components

AutoEntryAutoEntryAutoEntryAutoEntryAutoEntry

Update timeline

  1. resolved Apr 28, 2026, 10:42 AM UTC

    Earlier today we identified an issue that prevented Desktop Sync App customers from using the service integrations. Customers were presented with the error message: "The operation has timed out”. The issue is now resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.

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