Sage incident

E-Invoicing - Invoicing

Resolved after 1 day 4 hours, affecting E-Invoicing, on July 15, 2026.

monitoring Jul 16, 2026, 09:20 AM UTC

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
Jul 15, 2026, 02:28 PM UTC
Resolved
Jul 16, 2026, 06:29 PM UTC
Duration
1d 4h
Detected by Pingoru
Jul 15, 2026, 02:28 PM UTC

Affected components

E-Invoicing

Update timeline

  1. investigating Jul 15, 2026, 02:28 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Jul 15, 2026, 02:56 PM UTC

    We have identified an issue where e-reporting submissions may not function properly for customers in France. We are currently investigating.

  3. monitoring Jul 16, 2026, 09:20 AM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved Jul 16, 2026, 06:29 PM UTC

    The issue is resolved and the service continues to perform as expected.

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