Resolved after 4 hours 12 minutes, affecting Sage 200 Standard (UKI), on July 15, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Jul 15, 2026, 11:49 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jul 15, 2026, 12:02 PM UTC
We have identified that customers in the UK and Ireland are experiencing performance issues when trying to use the products and the eventually get "not responding" errors We are currently investigating.
- monitoring Jul 15, 2026, 12:53 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jul 15, 2026, 04:02 PM UTC
The issue is resolved and the service continues to perform as expected.
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