Sage incident

E-Invoicing - Invoicing

Resolved after 4 hours 14 minutes, affecting E-Invoicing, on July 2, 2026.

investigating Jul 02, 2026, 11:25 AM UTC

We have identified an issue preventing customers in France from updating their effective date, with no error messages experienced. All other product functionality is working as expected. We are currently investigating.

Started
Jul 02, 2026, 11:04 AM UTC
Resolved
Jul 02, 2026, 03:18 PM UTC
Duration
4h 14m
Detected by Pingoru
Jul 02, 2026, 11:04 AM UTC

Affected components

E-Invoicing

Update timeline

  1. investigating Jul 02, 2026, 11:04 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Jul 02, 2026, 11:25 AM UTC

    We have identified an issue preventing customers in France from updating their effective date, with no error messages experienced. All other product functionality is working as expected. We are currently investigating.

  3. resolved Jul 02, 2026, 03:18 PM UTC

    The incident is resolved and the service continues to perform as expected.

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