Resolved after 1 day, affecting Sage Business Cloud Accounting (UKI), on July 2, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Jul 02, 2026, 09:13 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jul 02, 2026, 09:23 AM UTC
We have identify an issue preventing customers in the UK and Ireland from updating their bank balance and some reports through the service Sage Business Cloud Accounting UKI. All other product functionalities are performing as expected. We are currently investigating.
- monitoring Jul 02, 2026, 09:41 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jul 03, 2026, 09:14 AM UTC
The issue is resolved and the service continues to perform as expected.
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