Resolved after 7 hours 38 minutes, affecting Sage Intacct and Sage Intacct and 1 more, on June 29, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Jun 29, 2026, 07:15 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 29, 2026, 07:39 AM UTC
We have identified that customers globally are getting an error message when attempting to search for invoice numbers in the Accounts Payable / Accounts Receivable modules. This issue might not be limited to the above modules and may occur when trying to use filters on any other lister pages. We have identified the issue and are working on a fix.
- investigating Jun 29, 2026, 09:55 AM UTC
We continue to work on a fix for this issue. We apologise for any inconvenience this might cause.
- monitoring Jun 29, 2026, 01:02 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jun 29, 2026, 02:53 PM UTC
The issue is resolved and the service continues to perform as expected.
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