Sage incident

Brightpearl - Operational

Resolved after 1 day, affecting Brightpearl and Brightpearl, on June 22, 2026.

monitoring Jun 23, 2026, 08:54 AM UTC

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
Jun 22, 2026, 05:36 PM UTC
Resolved
Jun 23, 2026, 06:17 PM UTC
Duration
1d
Detected by Pingoru
Jun 22, 2026, 05:36 PM UTC

Affected components

BrightpearlBrightpearl

Update timeline

  1. investigating Jun 22, 2026, 05:36 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring Jun 22, 2026, 05:53 PM UTC

    We have identified an issue where icons are missing throughout the entire UI. This is only impacting a small subset of US and UK customers using the Chrome browser. We are currently investigating.

  3. monitoring Jun 23, 2026, 08:54 AM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved Jun 23, 2026, 06:17 PM UTC

    The issue is resolved and the service continues to perform as expected.

Your product runs on more than Sage

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →