Sage incident

Brightpearl - Degraded Performance

Notice Ongoing View vendor source →

Sage is currently experiencing a notice incident affecting Brightpearl and Brightpearl, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 05:36 PM UTC
Resolved
Ongoing
Duration
● 2h 55m
Detected by Pingoru
Jun 22, 2026, 05:36 PM UTC

Affected components

BrightpearlBrightpearl

Update timeline

  1. investigating Jun 22, 2026, 05:36 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring Jun 22, 2026, 05:53 PM UTC

    We have identified an issue where icons are missing throughout the entire UI. This is only impacting a small subset of US and UK customers using the Chrome browser. We are currently investigating.