Sage incident

Sage Business Cloud Payroll South Africa - Operational

Resolved on June 17, 2026, affecting Sage Business Cloud Payroll South Africa.

resolved Jun 17, 2026, 11:07 AM UTC

We have identified an issue that was preventing a small subset of customers in South Africa who have enrolled for Multi Factor Authentication from logging in to the service. The issue is resolved and the service is available and performing as expected

Started
Jun 17, 2026, 11:07 AM UTC
Resolved
Jun 17, 2026, 11:07 AM UTC
Duration
–
Detected by Pingoru
Jun 17, 2026, 11:07 AM UTC

Affected components

Sage Business Cloud Payroll South Africa

Update timeline

  1. resolved Jun 17, 2026, 11:07 AM UTC

    We have identified an issue that was preventing a small subset of customers in South Africa who have enrolled for Multi Factor Authentication from logging in to the service. The issue is resolved and the service is available and performing as expected

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