Resolved after 1 hour 18 minutes, affecting Sage Expense Management and Sage Expense Management and 1 more, on June 16, 2026.
We have identified a global issue where users are experiencing a blank screen when attempting to open receipts directly from the Expenses List View page. However, the same receipt opens successfully when accessed from the View Expense page/dialog after clicking on the expense record. We are currently investigating.
Affected components
Update timeline
- investigating Jun 16, 2026, 04:12 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 16, 2026, 04:21 PM UTC
We have identified a global issue where users are experiencing a blank screen when attempting to open receipts directly from the Expenses List View page. However, the same receipt opens successfully when accessed from the View Expense page/dialog after clicking on the expense record. We are currently investigating.
- resolved Jun 16, 2026, 05:30 PM UTC
The issue is resolved and the service is available and performing as expected.
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