Resolved after 5 hours 15 minutes, affecting My Sage, on June 12, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
My Sage
Update timeline
- investigating Jun 12, 2026, 11:02 AM UTC
We have identified that customers in the UK are experiencing a variety of errors when attempting to use the service. We are currently investigating.
- investigating Jun 12, 2026, 01:40 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jun 12, 2026, 04:17 PM UTC
The issue is resolved and the service continues to perform as expected.
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