Sage incident

E-Invoicing - Invoicing

Resolved after 3 days 2 hours, affecting E-Invoicing, on June 12, 2026.

monitoring Jun 12, 2026, 02:36 PM UTC

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
Jun 12, 2026, 08:21 AM UTC
Resolved
Jun 15, 2026, 10:59 AM UTC
Duration
3d 2h
Detected by Pingoru
Jun 12, 2026, 08:21 AM UTC

Affected components

E-Invoicing

Update timeline

  1. investigating Jun 12, 2026, 08:21 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. identified Jun 12, 2026, 08:47 AM UTC

    We have identified that customers in France are experiencing delays when trying to on-board into E-Invoicing. We are currently investigating.

  3. monitoring Jun 12, 2026, 02:36 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved Jun 15, 2026, 10:59 AM UTC

    The issue is resolved and the service continues to perform as expected.

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