Sage experienced a major incident on June 11, 2026 affecting Sage Inventory Planner and Sage Inventory Planner, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Sage Inventory PlannerSage Inventory Planner
Update timeline
- investigating Jun 11, 2026, 01:14 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Jun 11, 2026, 01:27 PM UTC
We have identified an issue preventing customers in Europe and North America from accessing the service. We are currently investigating.
- monitoring Jun 11, 2026, 01:38 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jun 11, 2026, 02:51 PM UTC
The issue is resolved and the service continues to perform as expected.