Resolved after 26 minutes, on June 9, 2026.
We identified an issue where Copilot chat within Intacct was not functioning for a subset of US customers who have this feature enabled. The Intacct service remained fully operational. The issue is now resolved, and the service is available and performing as expected.
Update timeline
- investigating Jun 09, 2026, 06:32 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- resolved Jun 09, 2026, 06:58 PM UTC
We identified an issue where Copilot chat within Intacct was not functioning for a subset of US customers who have this feature enabled. The Intacct service remained fully operational. The issue is now resolved, and the service is available and performing as expected.
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