Sage incident

Authentication Service - Degraded Performance

Sage is currently experiencing a minor incident affecting Authentication Service and Authentication Service and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 08, 2026, 07:14 PM UTC
Resolved
Ongoing
Duration
● 1h 45m
Detected by Pingoru
Jun 08, 2026, 07:14 PM UTC

Affected components

Authentication ServiceAuthentication ServiceAuthentication ServiceAuthentication ServiceAuthentication ServiceBanking ServiceBanking ServiceBanking ServiceBanking ServicePayments Acceptance Service

Update timeline

  1. investigating Jun 08, 2026, 07:14 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Jun 08, 2026, 08:00 PM UTC

    We have identified intermittent 500 errors in the Auth service. Customers globally using the following products may experience unexpected errors when navigating some of the services. The products/services that may be affected are below: Sage Intacct Sage People Payroll Sage Business Cloud Accounting Sage Business Cloud Payroll Sage Active Sage Distribution & Manufacturing Ops Sage X3 Sage FRP1000 Sage for Accountants Sage Payroll Banking Service Payments Acceptance Payments Out Tax Service AI Document Capture We are currently investigating.