Resolved after 9 days 3 hours, affecting Sage Sole Trader, on June 8, 2026.
We are actively investigating the cause of the issue and appreciate your patience as we work to resolve it.
Affected components
Update timeline
- investigating Jun 08, 2026, 10:35 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 08, 2026, 10:57 AM UTC
An issue has been identified affecting Android in-app purchase subscriptions in Europe, impacting both new subscriptions and renewals. We are currently investigating.
- identified Jun 08, 2026, 02:05 PM UTC
We are continuing to investigate the issue. We appreciate your patience as we work to resolve this issue
- identified Jun 09, 2026, 08:59 AM UTC
We are continuing to investigate the cause of the issue. Thank you for your patience while we work towards a resolution.
- identified Jun 12, 2026, 04:14 PM UTC
We are continuing to investigate. We appreciate your patience and we will let you know as soon as this issue is resolved.
- identified Jun 15, 2026, 03:54 PM UTC
We are actively investigating the cause of the issue and appreciate your patience as we work to resolve it.
- resolved Jun 17, 2026, 02:33 PM UTC
This issue is resolved. All services continue to perform as expected.
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