Resolved after 2 days 1 hour, affecting AutoEntry and AutoEntry and 1 more, on June 2, 2026.
We have identified an issue causing customers globally to experience delays when using the document extraction service after uploading invoices in AutoEntry. We are currently investigating.
Affected components
Update timeline
- investigating Jun 02, 2026, 10:03 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 02, 2026, 10:27 AM UTC
We have identified an issue causing customers globally to experience delays when using the document extraction service after uploading invoices in AutoEntry. We are currently investigating.
- resolved Jun 04, 2026, 11:15 AM UTC
The issue is resolved and the service is available and performing as expected.
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