Sage incident

Brightpearl - Degraded Performance

Resolved after 17 hours 13 minutes, affecting Brightpearl, on June 1, 2026.

investigating Jun 01, 2026, 06:09 PM UTC

We have identified an issue where icons are missing throughout the entire UI. This is only impacting a small subset of US customers using the Chrome browser. We are currently investigating.

Started
Jun 01, 2026, 06:09 PM UTC
Resolved
Jun 02, 2026, 11:23 AM UTC
Duration
17h 13m
Detected by Pingoru
Jun 01, 2026, 06:09 PM UTC

Affected components

Brightpearl

Update timeline

  1. investigating Jun 01, 2026, 06:09 PM UTC

    We have identified an issue where icons are missing throughout the entire UI. This is only impacting a small subset of US customers using the Chrome browser. We are currently investigating.

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