Sage is currently experiencing a minor incident affecting Brightpearl and Brightpearl and 1 more component, which began 3h ago. The vendor's full update timeline is below.
Affected components
BrightpearlBrightpearlBrightpearlBrightpearl
Update timeline
- investigating Jun 01, 2026, 09:57 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Jun 01, 2026, 10:12 AM UTC
We have identified a global issue preventing customers from updating the landed costs of their items. Customers are being presented with an error message: "Timeout error when applying landed costs". All other product functionalities are performing as expected. We are currently working on a fix.