Sage incident

Download Issues - Partial Outage

Minor Resolved View vendor source →

Sage experienced a minor incident on April 23, 2026 affecting My Sage and Sage EDI EC (FR) and 1 more component, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 01:13 PM UTC
Resolved
Apr 23, 2026, 04:02 PM UTC
Duration
2h 48m
Detected by Pingoru
Apr 23, 2026, 01:13 PM UTC

Affected components

My SageSage EDI EC (FR)Sage FRP 1000 (FR)Sage X3 Hosted (FR)

Update timeline

  1. investigating Apr 23, 2026, 01:13 PM UTC

    Nous sommes conscients de problèmes de téléchargement et de flux d’actualités affectant les produits/services suivants en France. Les produits/services concernés incluent, sans s’y limiter : Produits/Services concernés : My Sage Sage 50 FR Sage FRP 1000 Sage 100 Paie Partner Hub Sage X3 Belgique/SI Espace Partenaire pour Small Expert Comptable (GE) Sage 100 / EDI / Paie Batigest (Gamme PE) Sage X3 Nous menons actuellement des investigations. ---------------------------------------------------------------------------------------------------- We are aware of download and newsfeed issues impacting the following products/services in France. The Products/Services affected include but are not limited to: My Sage Sage 50 FR Sage FRP 1000 Sage 100 Payroll Sage X3 Partner Hub Belgique/SI Espace Partenaire pour Small Expert Comptable (GE) Sage 100/ EDI / Paye Batigest (Gamme PE) Sage X3 We are currently investigating.

  2. monitoring Apr 23, 2026, 01:24 PM UTC

    Le service fonctionne comme prévu. Éviter une récurrence est notre priorité tandis que nous surveillons le service de près. ------------------------------------------------------- The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  3. resolved Apr 23, 2026, 04:02 PM UTC

    The issue is resolved and the services continues to perform as expected.