Sage incident

Banking Service - Partial Outage

Minor Ongoing View vendor source →

Sage is currently experiencing a minor incident affecting Banking Service and Sage Business Cloud Accounting (UKI), which began 2h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 02:41 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
May 28, 2026, 02:41 PM UTC

Affected components

Banking ServiceSage Business Cloud Accounting (UKI)

Update timeline

  1. investigating May 28, 2026, 02:41 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating May 28, 2026, 02:52 PM UTC

    We have identified an intermittent issue in the UK preventing customers from uploading bank statements. Customers are being presented with an error message: "An error occurred with your import". All other product functionalities are performing as expected. The product/services where we have seen this issue are: -Sage Business Cloud Accounting UKI -Sage 50 Accounts We are currently investigating.