Resolved after 3 days 4 hours, affecting E-Invoicing, on April 17, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Apr 17, 2026, 11:57 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Apr 17, 2026, 12:22 PM UTC
We have identified an intermittent issue where customers in France are presented with errors when sending invoices. Customers are experiencing validation errors when sending invoices. We are currently investigating.
- investigating Apr 17, 2026, 03:59 PM UTC
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
- monitoring Apr 20, 2026, 09:13 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Apr 20, 2026, 04:00 PM UTC
The issue is resolved and the service continues to perform as expected.
Your product runs on more than Sage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services