Sage incident

E-Invoicing - Invoicing

Minor Resolved View vendor source →
Started
Apr 17, 2026, 11:57 AM UTC
Resolved
Apr 20, 2026, 04:00 PM UTC
Duration
3d 4h
Detected by Pingoru
Apr 17, 2026, 11:57 AM UTC

Affected components

E-Invoicing

Update timeline

  1. investigating Apr 17, 2026, 11:57 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 17, 2026, 12:22 PM UTC

    We have identified an intermittent issue where customers in France are presented with errors when sending invoices. Customers are experiencing validation errors when sending invoices. We are currently investigating.

  3. investigating Apr 17, 2026, 03:59 PM UTC

    We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

  4. monitoring Apr 20, 2026, 09:13 AM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  5. resolved Apr 20, 2026, 04:00 PM UTC

    The issue is resolved and the service continues to perform as expected.

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