Sage experienced a minor incident on April 22, 2026 affecting Banking Service, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Banking Service
Update timeline
- resolved Apr 22, 2026, 09:06 AM UTC
We have identified that between the 16th of April and the 21st of April that that Bank Connections powered by Sage were not working for customers using the mobile application of Sage Sole Trader. Transaction synchronization and all other functionality were performing as expected. The issue is now resolved and the service is available and performing as expected