Sage incident

Banking Service - Operational

Resolved on April 22, 2026, affecting Banking Service.

resolved Apr 22, 2026, 09:06 AM UTC

We have identified that between the 16th of April and the 21st of April that that Bank Connections powered by Sage were not working for customers using the mobile application of Sage Sole Trader. Transaction synchronization and all other functionality were performing as expected. The issue is now resolved and the service is available and performing as expected

Started
Apr 22, 2026, 09:06 AM UTC
Resolved
Apr 22, 2026, 09:06 AM UTC
Duration
–
Detected by Pingoru
Apr 22, 2026, 09:06 AM UTC

Affected components

Banking Service

Update timeline

  1. resolved Apr 22, 2026, 09:06 AM UTC

    We have identified that between the 16th of April and the 21st of April that that Bank Connections powered by Sage were not working for customers using the mobile application of Sage Sole Trader. Transaction synchronization and all other functionality were performing as expected. The issue is now resolved and the service is available and performing as expected

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