Sage incident

Sage Operations (SO) - Operational

Resolved after 9 hours 46 minutes, affecting Sage Operations (SO) and Sage Operations (SO), on May 19, 2026.

monitoring May 19, 2026, 06:23 AM UTC

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Started
May 19, 2026, 04:58 AM UTC
Resolved
May 19, 2026, 02:45 PM UTC
Duration
9h 46m
Detected by Pingoru
May 19, 2026, 04:58 AM UTC

Affected components

Sage Operations (SO)Sage Operations (SO)

Update timeline

  1. investigating May 19, 2026, 04:58 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating May 19, 2026, 05:18 AM UTC

    We have identified an issue preventing customers in Europe from accessing the service. We are currently investigating.

  3. monitoring May 19, 2026, 06:23 AM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved May 19, 2026, 02:45 PM UTC

    The issue is resolved and the service continues to perform as expected.

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