Sage incident

Brighpearl - Partial Outage

Resolved on May 14, 2026, affecting Brightpearl and Brightpearl and 1 more.

resolved May 15, 2026, 06:08 AM UTC

We identified that between yesterday and this morning a subset of customers globally received duplicate purchase orders. All other product functionality was working as expected. The issue is now resolved and the duplicates have been deleted. We apologise for any inconvenience this might caused.

Started
May 14, 2026, 02:30 PM UTC
Resolved
May 14, 2026, 02:30 PM UTC
Duration
–
Detected by Pingoru
May 14, 2026, 02:30 PM UTC

Affected components

BrightpearlBrightpearlBrightpearlBrightpearlBrightpearl

Update timeline

  1. resolved May 15, 2026, 06:08 AM UTC

    We identified that between yesterday and this morning a subset of customers globally received duplicate purchase orders. All other product functionality was working as expected. The issue is now resolved and the duplicates have been deleted. We apologise for any inconvenience this might caused.

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