Sage incident

AutoEntry - Core

Minor Ongoing View vendor source →

Sage is currently experiencing a minor incident affecting AutoEntry and AutoEntry and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 04:38 PM UTC
Resolved
Ongoing
Duration
● 1h 9m
Detected by Pingoru
May 14, 2026, 04:38 PM UTC

Affected components

AutoEntryAutoEntryAutoEntryAutoEntryAutoEntry

Update timeline

  1. investigating May 14, 2026, 04:38 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring May 14, 2026, 04:54 PM UTC

    Earlier today we identified a global issue preventing Desktop Sync App customers from using the service integrations. Customers were being presented with the error message: "The operation has timed out”. All other product functionalities were performing as expected. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.