Sage incident

E-Invoicing - Degraded Performance

Resolved after 17 hours 39 minutes, affecting E-Invoicing, on May 11, 2026.

investigating May 11, 2026, 05:57 PM UTC

We have identified an intermittent issue preventing French customers from onboarding to the E-Invoicing platform. We are currently investigating.

Started: May 11, 2026, 05:38 PM UTC
Resolved: May 12, 2026, 11:18 AM UTC
Duration: 17h 39m
Detected by Pingoru: May 11, 2026, 05:38 PM UTC

Affected components

E-Invoicing

Update timeline

investigating May 11, 2026, 05:38 PM UTC

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
investigating May 11, 2026, 05:57 PM UTC

We have identified an intermittent issue preventing French customers from onboarding to the E-Invoicing platform. We are currently investigating.
resolved May 12, 2026, 11:18 AM UTC

The issue is resolved and the service is available and performing as expected.

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