Sage experienced a minor incident on May 11, 2026 affecting E-Invoicing, lasting 17h 39m. The incident has been resolved; the full update timeline is below.
Affected components
E-Invoicing
Update timeline
- investigating May 11, 2026, 05:38 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating May 11, 2026, 05:57 PM UTC
We have identified an intermittent issue preventing French customers from onboarding to the E-Invoicing platform. We are currently investigating.
- resolved May 12, 2026, 11:18 AM UTC
The issue is resolved and the service is available and performing as expected.