Resolved after 1 hour 33 minutes, affecting Sage Global KnowledgeBase and Sage Global KnowledgeBase, on May 10, 2026.
We have identified an issue preventing customers globally from accessing the service. We are currently investigating.
Affected components
Sage Global KnowledgeBaseSage Global KnowledgeBase
Update timeline
- investigating May 10, 2026, 09:39 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified May 10, 2026, 09:57 AM UTC
We have identified an issue preventing customers globally from accessing the service. We are currently investigating.
- resolved May 10, 2026, 11:13 AM UTC
The issue is resolved and the service is available and performing as expected.
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