Sage incident

Sage Active - Partial Outage

Minor Resolved View vendor source →
Started
Mar 09, 2026, 09:55 AM UTC
Resolved
Mar 11, 2026, 03:36 PM UTC
Duration
2d 5h
Detected by Pingoru
Mar 09, 2026, 09:55 AM UTC

Affected components

Sage Active

Update timeline

  1. investigating Mar 09, 2026, 09:55 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Mar 09, 2026, 10:17 AM UTC

    We have identified an issue preventing a small subset of customers in France, Spain and Germany from accessing the service. We are currently investigating.

  3. investigating Mar 09, 2026, 11:43 AM UTC

    We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

  4. identified Mar 09, 2026, 05:08 PM UTC

    A fix is currently being rolled out, and we are working on a full resolution of the issue. Thank you for your continued patience.

  5. resolved Mar 11, 2026, 03:36 PM UTC

    The issue is resolved and the service is available and performing as expected.

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