Sage incident

Sage Expense Management - Partial Outage

Minor Resolved View vendor source →
Started
Mar 16, 2026, 08:06 AM UTC
Resolved
Mar 16, 2026, 10:01 AM UTC
Duration
1h 55m
Detected by Pingoru
Mar 16, 2026, 08:06 AM UTC

Affected components

Sage Expense ManagementSage Expense ManagementSage Expense Management

Update timeline

  1. investigating Mar 16, 2026, 08:06 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Mar 16, 2026, 08:19 AM UTC

    We have identified that customers globally are unable to access the following websites cards.fylehq.com / careers.fylehq.com / help.fylehq.com. Customers are being re-directed to a maintenance page for the 2 first ones, and to a "This Page isn´t working" error on the last one. We are currently working on a fix for the issue.

  3. investigating Mar 16, 2026, 09:25 AM UTC

    The access to help.fylehq.com has been restored and we continue working on the fix for the other 2 URLs. We appreciate your patience

  4. resolved Mar 16, 2026, 10:01 AM UTC

    The issue is resolved and the service is available and performing as expected.

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