Resolved after 1 hour 55 minutes, affecting Sage Expense Management and Sage Expense Management and 1 more, on March 16, 2026.
The access to help.fylehq.com has been restored and we continue working on the fix for the other 2 URLs. We appreciate your patience
Affected components
Update timeline
- investigating Mar 16, 2026, 08:06 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Mar 16, 2026, 08:19 AM UTC
We have identified that customers globally are unable to access the following websites cards.fylehq.com / careers.fylehq.com / help.fylehq.com. Customers are being re-directed to a maintenance page for the 2 first ones, and to a "This Page isn´t working" error on the last one. We are currently working on a fix for the issue.
- investigating Mar 16, 2026, 09:25 AM UTC
The access to help.fylehq.com has been restored and we continue working on the fix for the other 2 URLs. We appreciate your patience
- resolved Mar 16, 2026, 10:01 AM UTC
The issue is resolved and the service is available and performing as expected.
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