Resolved after 22 hours 19 minutes, affecting Sage Active, on March 16, 2026.
We identified that customers in France, Spain, the UK, Germany and Romania are unable to access the Sage Active iOS mobile application. Only the iOS application is affected and Sage Active is performing as expected. We have identified the cause of the issue and are working on fix.
Affected components
Update timeline
- investigating Mar 16, 2026, 10:36 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Mar 16, 2026, 10:44 AM UTC
We identified that customers in France, Spain, the UK, Germany and Romania are unable to access the Sage Active iOS mobile application. Only the iOS application is affected and Sage Active is performing as expected. We have identified the cause of the issue and are working on fix.
- resolved Mar 17, 2026, 08:55 AM UTC
The issue is resolved and the service is available and performing as expected.
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